In principle, tickets cannot be returned. Programmes, casts, dates and venues are subject to change without notice.
You will receive your ticket reservation by sending a confirmation with details of the payment date. After receipt of the invoice amount, the tickets will be sent to you for a fee of € 3.
Reserved tickets go on sale again if they are not collected 30 minutes before the start of the concert.
Late concertgoers are not entitled to the seat shown on the ticket. In principle, admission can only be granted after works have been completed or during the concert interval. Late admission is excluded for events without an intermission or with only one work.
Pupils, students, trainees up to the age of 27, Hartz IV recipients, federal/youth volunteers and disabled persons with the registration number "aG", "BI" or "B" receive a reduction of 50% of the ticket price on all seats on presentation of the relevant ID (online ordering now also possible). Please have your corresponding ID available at the entrance.
Remaining tickets for pupils / students (max. 27 years) can be purchased at the concert box offices 10 minutes before the start of the event, provided the contingent is not yet exhausted at the time of the request, for € 3 on presentation of the corresponding ID.
Insofar as an event is recorded or broadcast live by radio or TV stations or (press or other) photographs are taken of the event, the individual ticket purchaser may be visible as part of the audience. By purchasing the ticket, the ticket purchaser consents to the unrestricted use of such recordings in terms of time, place and content and in this respect irrevocably waives any claims for payment or other claims against the organiser.
Image and sound recordings, in particular film and video recordings or photography, are strictly prohibited at all events.