Logo Kissinger Sommer

Frequently Asked Questions (FAQ)

TICKETS

Tickets can be booked via our website, by telephone and by mail. Tickets can be purchased in person directly in Bad Kissingen at the Tourist Information in the Arkadenbau. During the festival, the box office for the respective event always opens one hour before the concert begins.

You can find more information on our website.

You can reach the ticket office by telephone via +49 (0) 971 80 48 444 from Monday to Friday from 8:30 am to 8 pm and Saturday and Sunday from 10 am to 2 pm. The office can be contacted by e-mail at kissingen-ticket@badkissingen.de.

Concert tickets can be paid by credit card, bank transfer, invoice or direct debit. The payment method can be selected in the corresponding sales process.

You will receive an order confirmation immediately after your online purchase. If you purchase tickets in writing or by telephone, we will inform you by e-mail or letter which seats have been booked. You will also receive payment instructions at the same time. The tickets will be sent to you immediately after receipt of payment by Kissinger Sommer.

In principle, ticket returns or exchanges are unfortunately not possible.

In the event that concert events have to be cancelled due to force majeure, your ticket price will of course be refunded.

The organizer reserves the right to make changes to programmes, casting, dates or venues. This does not entitle the holder to return tickets. 

Our box office opens 60 minutes before the concert begins.

Are discounts available?

Our weekend packages offer a discount of around 10% when purchasing three (Friday to Sunday) four 4 (Thursday to Sunday) consecutive evening events.

Pupils, students, trainees up to the age of 27, recipients of citizen's allowance, people doing federal/youth voluntary service and disabled people (license plates “aG”, “BI” or “B”) receive a discount of 50% of the ticket price on all seats, subject to availability, on presentation of appropriate ID. The relevant ID must be shown on admission.

On the day of the concert, pupils and students can purchase tickets for € 5 at the box office on site, subject to availability and quota, on presentation of the relevant ID.

You can find more information on our website.

Have you ordered concert tickets online and not received an e-mail confirmation? Are there any discrepancies with your concert tickets? In these cases, please contact us by e-mail at info@kissingersommer.de

We will get in touch with you as soon as possible.

Vouchers for festival concerts can be purchased directly at the tourist information office in the arcade building (in the Kurgarten). This is open Monday to Sunday from 9:30am to 5:30pm.

Vouchers can also be redeemed at the Tourist Information Office.

PROGRAM

The festival programme is usually published in the previous winter. All information can be found on our website.

You can download or order our festival brochure via the website.

We reserve the right to make changes to the programme and cast. Please note that cast and programme changes do not entitle you to return tickets. The ticket price will only be refunded if an event is generally canceled.

ORGANIZATIONAL MATTERS

The foyer and the catering area generally open 60 minutes before the start of the event.

The concert hall usually opens 30 minutes before the start of the event.

Image and sound recordings - in particular filming, video recordings or photography - are strictly prohibited at all events. 

The event may be moved indoors in the event of weather changes announced in good time. Our homepage is always up to date and indicates any changes.

There are no elevators at either venue. We recommend that guests with limited mobility book tickets in the stalls, which are barrier-free.

We ask concert guests with wheelchairs or walking frames to register these when ordering tickets so that we can reserve suitable seats, subject to availability. For safety reasons, walking aids cannot be placed directly in the hall corridors during the concert. Guest Services will assist you in placing them as close as possible to the relevant door and your seat.

For information on the suitability of our venues for wheelchair users, please contact our advance ticket sales team. We would like to point out in advance that there are no wheelchair-accessible balcony seats in the Max-Littmann-Saal or the Kurtheater, as there is no elevator. Wheelchair and companion seats are sold exclusively through our advance ticket sales, subject to availability.

On our website you will find all the information you need for your journey. We have also listed the parking facilities in Bad Kissingen.

Before all festival concerts on Friday, Saturday and Sunday evenings, the Kissinger Sommer offers a convenient festival shuttle service from Fulda and Würzburg to Bad Kissingen, which will take you back directly after the concert. The bus tickets can be booked in advance and cost € 15 each for the entire journey. We also offer a bus service from Bad Kissingen for concerts in our external venues Maria Bildhausen, Bad Brückenau and Schloss Aschach. 

You can find more information on our website.

Within Bad Kissingen, you can reach the respective concert halls with the bus linesexterner Link of the city of Bad Kissingen. Most of the venues are also within easy walking distance. You can see this for yourself on our city map.

The express bus line takes you directly from Fulda main station to Bad Kissingen. The bus runs several times a day from Monday to Friday and once a day on Saturday and Sunday.

You can find the timetable and further information at: kob-bus.deexterner Link.

Have you lost something or accidentally left something behind? Please contact us by e-mail at info@kissingersommer.de or by telephone. We will be happy to help you.

So that we can always ensure that you receive information, tickets or invoices from the Kissinger Sommer by post, we ask you to inform us of your change of address by e-mail at info@kissingersommer.de.

The secure handling of your data is important to us. Your data is therefore always collected and used in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR), the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG). You can find the privacy policy here.

FRIENDS ASSOCIATION & SPONSORING

With over 800 members, the Förderverein Kissinger Sommer is the largest single sponsor of the festival and makes an extremely important contribution to the further development of the artistic standard. You can become a member by filling in the membership application form online or by sending it to us by post or directly by email to info@foerdervereinkissingersommer.de.

Further information can be found on the website of the associationexterner Link.

You love great music?

You are looking for commitment and an unusual cultural experience at the same time?

You would like to present yourself or your company in a glamorous setting and offer your customers, partners and guests a special concert experience with exclusive receptions?

Then the Kissinger Sommer is the right place for you! Numerous private individuals, institutions and companies - from owner-managed businesses to internationally positioned medium-sized companies - have been part of the festival's Friends Association and sponsors for many years. Their loyalty is the best proof of the sustainability and attractiveness of our cultural program. Become part of this large family of like-minded people and support the future of a great festival offering - you will be supporting the further development of a cultural beacon that radiates far beyond Bad Kissingen and the region. This will give you exclusive access to the exciting world of great culture. Information is available on our website.